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STAGING ENVIRONMENT — pilot data, not production

Executive Summary

Onintouch · B2B SaaS (ADSR / mall management) 8-22 Sep 2026 (2026-09-08 → 2026-09-22) 108 capture rows · 18 prompts

Overall Visibility
42.6%
▲ 8.3 pts vs previous run
Share of Voice
4.2%
▲ 0.6 pts vs previous run
Best Platform
50.0%
ChatGPT
Weakest Platform
27.8%
Gemini
Answer Accuracy
39.1%
fully accurate when named (46 scored)
Positive Sentiment
60.9%
of 46 sentiment-scored mentions

Visibility by platform

mentions ÷ prompts
ChatGPT
50.0%
Claude
50.0%
Google AI Overviews
44.4%
Microsoft Copilot
44.4%
Perplexity
38.9%
Gemini
27.8%

What changed

8-22 Sep 2026 vs previous run
Overall visibility
+8.3 pts vs previous run
Share of voice
+0.6 pts vs previous run
ChatGPT visibility
7 → 9 of 18 prompts
Google AI Overviews visibility
5 → 8 of 18 prompts
Perplexity visibility
6 → 7 of 18 prompts
Microsoft Copilot visibility
5 → 8 of 18 prompts
Competitor entered top 10: Phoenix Mills
newly prominent in answers
Competitor entered top 10: Tally
newly prominent in answers
Competitor entered top 10: Xpandmall
newly prominent in answers
Competitor dropped from top 10: Kinexio
Competitor dropped from top 10: Mallsense
Competitor dropped from top 10: Yardi Voyager
New top-cited source: graymatter.co.in
New top-cited source: in4velocity.com
New top-cited source: vemcogroup.com
Source dropped from top 10: fundle.ai
Source dropped from top 10: mallcommapp.com
Source dropped from top 10: mallsense.ae
Inaccurate responses
3 → 0
Negative-sentiment responses
3 → 0
Reading this: Onintouch is present in about 43% of AI answers, strongest on ChatGPT and weakest on Gemini. Share of voice is 4.2% — the gap to the incumbents that dominate the same answers is the headline opportunity.